Shipping and Delivery Policy
Delivery within Kuwait
- BlackWhite provides free delivery to most areas within the State of Kuwait.
- Additional delivery charges may apply to certain remote areas depending on the selected delivery address. Where applicable, the delivery charge will be clearly displayed in the order summary before the order is confirmed and payment is completed.
- By confirming the order after the delivery charge has been displayed, the customer agrees to the applicable delivery fee included in the total order amount.
- No additional delivery charges will be added after an order has been confirmed unless the customer requests a change of delivery address to an area subject to a different delivery fee. Any difference in cost will be communicated before the change is confirmed.
- The customer is responsible for ensuring that the name, telephone number, address, area, and all delivery information are complete and accurate before confirming the order.
- Delivery times may vary depending on the destination, product availability, and operational conditions. Delivery schedules may also be affected by circumstances beyond BlackWhite’s reasonable control, including severe weather, road closures, government measures, emergencies, or force majeure events.
Shipping Outside Kuwait
- BlackWhite provides international shipping to countries and destinations available through the website.
- Free or discounted international shipping may be offered according to the promotion in effect when the order is placed. The final shipping charge, if any, will be clearly displayed before the order is confirmed and payment is completed.
- The shipping charges and promotional terms displayed at the time of order confirmation will apply to that order. Subsequent changes will not affect previously confirmed orders.
- Customs duties, import taxes, or other governmental charges may be imposed by the destination country. Where applicable, these charges are the customer’s responsibility unless expressly stated otherwise during checkout.
- International delivery times may vary depending on the destination country, shipping carrier, customs procedures, and clearance requirements.
- BlackWhite is not responsible for delays caused solely by customs authorities, governmental bodies, shipping carriers, or inaccurate information provided by the customer, to the extent permitted by applicable law.