Returns & Refunds Policy

 

Returns:

BLACKWHITE accepts returns subject to the following terms and conditions:

 

The customer is responsible for shipping costs in both directions when returning an order.

 

A refund will be issued, less any fees incurred by BLACKWHITE, within 3 business days.

 

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Exchanges:

BLACKWHITE accepts exchanges for products in their original condition within 14 days.

 

The returned product will be inspected to determine if it is eligible for an exchange.

 

The customer is responsible for any additional costs resulting from the exchange process, such as shipping fees, taxes, customs duties, or any price difference between the two orders.

 

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Terms and Conditions of Sale

 

Website Use:

This agreement sets forth the terms and conditions that apply to the purchase of products or services through www.blackwhitekw.com.

BLACKWHITE reserves the right to modify these terms at any time without prior notice. By using the website to make purchases, you agree to these terms and conditions and represent that you are of legal age to enter into this agreement.

 

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Ordering:

 

Before placing your order, you will see a confirmation screen detailing your order, including products, prices, and shipping charges.

 

Submitting an order constitutes an offer to purchase the products, and the order becomes binding only upon acceptance by BLACKWHITE, which will be confirmed via email.

 

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Prices:

 

All prices are in Kuwaiti Dinars, with the equivalent shown in other currencies.

 

BLACKWHITE endeavors to provide accurate pricing information, but reserves the right to modify prices or correct any errors without prior notice.

 

The final price will be confirmed upon placing your order.

 

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Payment:

 

Payment is made via K-net, credit card, or Visa, unless another payment method has been agreed upon in advance.

 

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Product Availability:

 

Some products may be limited in availability or not available for immediate delivery.

 

If a product is no longer available, you will be notified by email, and your order will be canceled or the delivery time will be modified according to your preference.

 

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Taxes and Customs Duties:

 

Product prices do not include sales tax, VAT, or customs duties.

 

You will be responsible for paying any applicable taxes or customs duties upon receipt of the shipment in your country. The shipping company may contact you to settle the charges prior to delivery.

 

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Delivery and Risk:

 

Products are shipped via third-party couriers according to the selected shipping methods.

 

BLACKWHITE is not responsible for any delays in shipping after the products leave its facilities, but will work to ensure smooth and prompt delivery.

 

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Export Regulations:

 

Products are subject to Kuwait's export laws and regulations. It is the customer's responsibility to comply with these laws.

 

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We strive to provide the best possible shopping experience. For any inquiries, please contact us via the website or customer service.