FAQ

Frequently Asked Questions - Blackwhite

 

1. Are Blackwhite designs suitable for veiled women?

Yes, all our designs are modest and elegant, and suit the taste of modest women, with attention to sophisticated details that highlight your femininity in the most beautiful way.

 

2. Do you offer size adjustments?

Yes, we offer a free repair service to customers to ensure the pieces fit perfectly to your body shape, ensuring you have a neat and perfect look.

 

3. Are the items available for a long time?

We launch new styles regularly, so some items are limited in quantity. We advise you to order quickly so you don't miss out.

 

4. Can I order from outside Kuwait?

Yes, we offer international shipping to all countries. Wherever you are, Blackwhite will deliver.

 

5. How long does delivery take within Kuwait?

We typically deliver within 24 to 48 hours within Kuwait, and we strive to deliver your order as quickly as possible.

 

6. How do I choose my correct size?

We provide a detailed size chart under each product to help you choose the right size. If you need advice, our customer service team is ready to assist you.

 

7. Can I exchange an item?

Yes, it is possible to exchange it according to clear terms and conditions that we ensure are convenient for the customer. For details, please visit our exchange policy page.

 

8. Is Blackwhite a Kuwaiti brand?

Yes, Blackwhite is a Kuwaiti brand that we are proud of, combining Gulf flair with an international spirit in every piece.